Voice & Non-Voice Agent

Employment Type

Full-time

Experience

0–2 years (Freshers welcome)

Minimum Qualification

Any Degree / Intermediate

Short Description

We are hiring Voice and Non-Voice Agents to handle customer support through calls, chat, and email while maintaining high service quality and professionalism.

Responsibilities

• Handle inbound and outbound customer calls

• Respond to customer queries via chat and email

• Provide accurate information and support to customers

• Maintain records of customer interactions

• Follow communication guidelines and service processes

Requirements

• Good verbal and written communication skills

• Basic computer and typing skills

• Customer-focused attitude

• Ability to work in a team environment